Kadia Barry

I once worked with a team who thought automation would solve their bottlenecks.Instead, the chaos multiplied. Here’s why:👉 Roles weren’t clear👉 Decision rules didn’t exist👉 Handoffs were messy The truth? Automation doesn’t fix broken processes — it magnifies them. So we slowed down before speeding up.We mapped the steps.Defined ownership.Tested small.Measured often. And suddenly… the […]