I once worked with a team who thought automation would solve their bottlenecks.
Instead, the chaos multiplied.
Here’s why:
👉 Roles weren’t clear
👉 Decision rules didn’t exist
👉 Handoffs were messy
The truth? Automation doesn’t fix broken processes — it magnifies them.
So we slowed down before speeding up.
We mapped the steps.
Defined ownership.
Tested small.
Measured often.
And suddenly… the same tools that created confusion became a force multiplier.
Clarity first. Automation second. Always.
👉 Leave a Comment if this resonates with you.